ENROLLEE FEATURES
- Claim status on claims received, in process or completed
- Benefit summary information on current and past plan elections
- Eligibility inquiry on all covered participants under an employee’s coverage
- Explanation of Benefits (EOB) statement for a completed claim can be accessed, viewed and printed online
- Accumulation status review of plan distributions including total charges considered, deductibles, out-of-pocket and paid amounts
- Flexible Spending Account inquiries for up-to-date information regarding account balances
Flexible Spending Account enrollment at election time- Adverse benefit determination response online allows the employee to provide additional information online so that the claim can be reconsidered
- Age alerts on dependents approaching the plan’s age limits for coverage
- Request for replacement ID cards
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